top of page
FAQ's
-
Can I order from your Facebook page?Certainly! Our Facebook page offers an alternative ordering process. We offer additional payment options, including Zelle and Cash App on that platform.
-
Is it possible to place an order for a personalized soap or fragrance?We take great pleasure in creating tailor-made orders for soap, hand wash, and mists. Kindly fill out our contact form to make your request
-
How do I extend the life of my artisan soap?To store your artisan soap before use, please take it out of the packaging and store in a dry, ventilated area. You can also extend the life of your artisan soap by keeping it in a dry and airy location between uses.
-
Are your products made using organic ingredients?We prioritize the use of organic ingredients in our products. Our ingredients are carefully sourced from around the globe, selecting only the finest quality and value to deliver an optimal experience to our customers. Moving forward, we aim to cultivate some of our ingredients to guarantee exceptional quality and further enhance the value we provide.
-
How soon will I receive my order?We currently require 2-4 business days to prepare and package your order. You will receive a tracking number once your package is shipped, allowing you to track your delivery. Delivery times may vary based on the destination; however, you should expect to receive your package within a week from the shipping date. Rest assured that your order will be packaged securely to ensure its safe arrival.
-
Do you ship internationally?Currently, we only provide national shipping services.
bottom of page